Do you want to grow your business? Discover the value of being able to answer all your calls and the impact it can have on your patient experience and retention levels. During this session, David Lord will share his more than 20 years of experience to help you gain a better understanding of some new, helpful telecommunication technology tools that can improve your office’s customer service experience and have a positive effect on your marketing efforts.
Learning Objectives:
Understand how to retain patients based on the impact of the client experience.
Learn about new telecommunication technology tools.
Discuss the impact positive customer service can have on your marketing efforts.
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