Learn how to take control and enrich patient relationships to increase retention, loyalty and treatment acceptance with effective office protocols and team communication. For all doctors and team members, this program offers practical and proven strategies to increase productivity for the dental team. All team members will learn how to make an impact on practice productivity and the lives of patients. Topics include telephone techniques, scheduling protocols, patient management, chairside etiquette, gaining treatment acceptance, overcoming objections, practice development techniques and recare renewal techniques.
Learning Objectives:
Learn which practice trends to watch and how to track the statistics that really count.
Develop proven communication skills that really make a difference.
Learn how to increase recare productivity.
Acquire the skill of negotiating financial arrangements that work for everyone.
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